Relocation to Malaysia [NEW]

An overseas move involves packing, loading, transporting, and delivering your goods abroad, including customs clearance.

The volume is calculated by the total cubic meters of your packed goods. We offer a survey to make an accurate estimate.

No, we can also schedule an online survey to discuss your move and determine the volume of your items.

You will need your passport, visa, inventory list, and possibly ownership documents for vehicles. Specific requirements may vary by country.

Yes, it is possible to move your car to some countries, but this requires specific documents and may incur additional costs. Discuss this with us to explore the options.

Ensure that all your items are well-packed with sufficient protective material. Create a detailed inventory list and ensure that all necessary documents are correctly filled out.

You can choose to pack yourself (partially), but professional packing services provide extra assurance and protection for your goods. Individual damages are also less likely to be insured if you pack yourself.

Use sufficient protective materials such as bubble wrap, corrugated cardboard, and sturdy boxes.Consider using professional packing services for extra security.

Have your furniture professionally disassembled and packed, and use sturdy packing materials.Insurance offers extra protection against damage.

After customs clearance, your goods will be transported to your new address or temporary storage location. This transport is usually included in the moving service, but may incur additional costs depending on accessibility.

Yes, but this requires special arrangements and documents. We do not handle this ourselves; contact us for a referral to our partner.

Insurance is not included as standard, but we recommend taking out all-risk insurance for extra protection against damage or loss.

Each country has its own rules about what can and cannot be imported. This can range from food and plants to specific electronic devices and weapons. Check the import rules of the destination country; you will receive these with your quote.

Many countries have strict rules and restrictions on importing plants and food to mitigate biological risks. Check the specific rules of the destination country.

You must pay the full amount prior to the move. This has two main reasons: 1. International collection challenges: After your departure abroad, it is difficult for us to collect outstanding costs due to the complexity of international collection law. 2. Guarantee of services: Paying in advance provides us with the assurance that all moving costs are covered, allowing us to carry out our services without risks and to offer you as smooth a move as possible.

With groupage, you share a container with other customers, which is the most sustainable and cost-effective way to move.

An inventory list is a detailed list of all your goods that is used for customs clearance and insurance. It also helps in keeping track of your possessions during the move.

The costs vary depending on the volume of your goods, the destination, and additional services such as packing, insurance, and storage. Contact us for a detailed quote.

These are costs incurred when a container stays in the port longer than the allowed free time. These can quickly add up, depending on the destination and duration of the stay.

You must pay the full amount prior to the move. This has two main reasons: 1. International collection challenges: After your departure abroad, it is difficult for us to collect outstanding costs due to the complexity of international collection law. 2. Guarantee of services: Paying in advance provides us with the assurance that all moving costs are covered, allowing us to carry out our services without risks and to offer you as smooth a move as possible.

The duration varies depending on the destination and factors such as customs clearance and sea freight. Our shortest route, from the Netherlands to New York, USA, takes approximately 5 weeks. The longest route, to Sydney, Australia, takes around 10 weeks. Exact durations cannot be guaranteed as they are highly variable.

Yes, we can arrange storage for you in the country of origin or destination.

We can arrange temporary storage in the country of origin or destination until you are ready to receive your goods. Additional costs may apply.

Windmill Forwarding handles the customs clearance (based on the passport, visa, etc., provided by you) of your move in the destination country, depending on local laws and regulations.

We take care of the customs formalities for you, but it is important that you provide us with the correct documents in a timely manner, such as a passport, visa, and an inventory list of your goods.

Report damage as soon as possible via email with relevant photos. Depending on your insurance, we will start the claims process. If you have taken out insurance, you can file a claim for the damage. We help you with handling the claim.

Insurance is not included as standard, but we recommend taking out all-risk insurance for extra protection against damage or loss.

No, we also handle international moves within Europe.

No, we do not handle domestic moves.

We do not handle immigration services. However, if you know the details of what and when you would like to move, feel free to contact us about your upcoming relocation.